| STATE | JURISDICTION | DELAY INFORMATION | INITIAL DATE | ETA |
| ALL | ALL | Courts and vendors will be closed on Monday, May 25, in observance of Memorial Day. Minor delays are expected. | 5/25/2026 | |
| ALL | ALL | All LabCorp Locations: strongly encourage online appointment, call the day of appointment to ensure clinic is open due to company-wide staffing issues. | ||
| AR | Arkansas, Crittenden, Randolph | Courts are short-staffed; longer TATs to be expected; no ETA for new hires. | 5/29/2025 | None |
| AR | Phillips | Extensive delays for file pulls on cases from 2010 or older. | 5/29/2025 | None |
| AZ | Coconino, Navajo, Yavapai | Court clerks are short-staffed; TATs could be up to 6-8 weeks. | 1/23/2025 | None |
| AZ | Maricopa | Limited case information is available on the PATs, specifically details regarding charges, offense levels, and sentences/dispositions. The court clerks are being consulted on the matter to help fill in information and restore the PAT, but delays should be expected until the issue has been resolved. | 1/23/2025 | None |
| CA | All Jurisdictions | Due to redaction of PII information and sentencing details, please expect delays if clerk assistance is required or if a court is entirely clerk searched. | 5/18/2023 | None |
| CA | Alpine, Mono, Plumas, Tehama | Searches in Alpine, Mono, Plumas, and Tehama Counties are fully clerk-assisted, resulting in extended turnaround times due to limited clerk availability. Please anticipate delays. | 8/8/2025 | None |
| CA | Sacramento, Siskiyou, Solano | Personal identifiers have been removed from public access. Searches with no name matches are returned as clear quickly. Searches with name matches require clerk assistance, resulting in delays due to limited appointments, restricted file pulls, and clerk shortages. | 8/8/2025 | None |
| CA | San Joaquin | Clears are quick. However, for any hits case files need to be ordered from an offsite location and appointments are required. Expect lengthy delays. | None | |
| CA | Tuolumne | The court's Public Access Terminal is currently unavailable with no ETA for restoration. Please expect delays. | 5/7/2026 | None |
| CT | All Jurisdictions | Clerks have enacted a 50 cases per day limit for confirming PII; please start expecting delays | 3/10/2023 | None |
| FL | Gadsden | Online records are currently unavailable, as the courts have confirmed that there is a glitch on the website returning false clears. | 2/6/2026 | None |
| GA | Baldwin | Baldwin PD will be closed Friday, April 3 for Good Friday. Delays on GCIC searches are expected next week. | 4/2/26 | 4/6/26 |
| GA | Bibb | Two separate PATs must be searched, and limited time is allotted at each. Searches are clerk-assisted. | 5/30/2025 | None |
| GA | Clay | Only 1 PAT available and court runner visits biweekly. Delays on file pulls are to be expected. | None | |
| GA | Gwinnett | 1-hour appointments; all case files must be requested for any records; please expect extensive delays | 5/11/2023 | None |
| GA | Long | The courthouse is closed effective immediately due to a black mold issue. Court officials expect it to remain closed for at least two weeks while remediation takes place. | 5/22/2026 | approx 2 weeks |
| GA | Macon | Due to a mold issue, the court has removed the Public Access Terminal. Court clerks are now assisting with record searches manually. This process is substantially slower, and delays should be expected. | 5/7/2026 | None |
| GA | Richmond | Remote access has been removed by the court. Only three computers are available for researchers. Continue to expect delays. | 6/30/2023 | None |
| IL | St. Clair | New site no longer has DOBs. Clears are quick, but possible records require clerk-assistance to obtain additional identifiers. Expect TATs of up to two weeks | 6/20/2025 | None |
| KY | Graves | Only 1 PAT available and time is limited. Expect delays. | 2/1/2024 | None |
| LA | New Orleans (Civil) | Civil court searches are currently unavailable due to ongoing restoration efforts. No timeline for resolution has been shared by court clerks, but delays are to be expected. | 10/30/2025 | None |
| ME | ALL | Staffing issues causing delays for hits; please expect delays; TAT 10 - 15 business days. | 2/1/2024 | None |
| MI | ALL | New expungment law in effect. This is creating delays for any searches in all counties as clerks need to comply with the new law BEFORE they can fulfill any search requests. This has created chaos as some courts are choosing not to fulfill any requests while others are keeping a 5-year scope to see if requests can be cleared; please expect extensive and long-lasting delays. | 2/1/2024 | None |
| MI | Kent | District Court clerks are working through a large backlog of orders. Extended turnaround times (up to 30 days) are to be expected as Kent county requires clerk assistance to fulfill orders. | 1/12/2026 | None |
| MI | Ottawa | All orders in Ottawa, MI require clerk-assistance due to limited information available on the primary index. Clerks are allowing only 5 name searches per day to be submitted for review. Please expect a TAT of up to 4 weeks in this county. | 9/12/2024 | None |
| MS | All Jurisdictions | Staffing issues causing delays; most courts do not have electronic access; average TAT 28 days+ | 2/1/2024 | None |
| MS | Benton | Court runners visit once per week, and clerk assistance is required. Expect delays. | 2/6/2026 | None |
| NH | All Jurisdictions | Clerks are about a month behind on background checks due to staffing shortages. Expect delays in all NH counties (2-3 weeks). | None | |
| NV | All Jurisdictions | Quest has lost state licensing for performing drug tests. Starting immediately Quest will no longer be offering drug test locations in Nevada | 4/13/2023 | None |
| NV | Douglas | Staffing shortages causing delays for hits. Results must be delivered via snail mail causing delays of 15-20 business days. | 2/1/2024 | None |
| NY | All Jurisdictions | NY state regulations no longer allow instant drug tests. All drug tests ordered/performed in NY need to be standard drug tests. | 2/1/2024 | None |
| TN | Bradley | Clerks work by appointment only. Appointments are available only 2 - 3 days week | 3/6/2023 | None |
| TN | Cumberland | Clerks work by appointment only. Appointments are available only 2 - 3 days week | 3/6/2023 | None |
| TN | Hickman | Appointments only; appointments available for CRAs only once a week; expect delays | 3/6/2023 | None |
| TN | Marion | Searches are completed by court clerks. The court is currently understaffed, so searches are taking longer than normal. Minor delays are to be expected. | 6/6/2024 | None |
| TN | Rutherford | The Rutherford County court has implemented a policy to remove all personal identifiers from publicly accessible records. Court clerks are unable to provide any identifying information, and all case copies ordered will have personal identifiers redacted prior to release. The clerks have advised us that they are experiencing significant staffing shortages, which, combined with the system outage, has resulted in a substantial backlog of requests. As a result, the turnaround time for these requests may be extended by several weeks. | 7/24/2025 | None |
| TN | Tousdale | The Public Access Terminal (PAT) at the courthouse is currently down. Due to a heavy workload, clerks are unable to perform manual background checks in the meantime. Repairs for the PAT are scheduled for May 29, 2026. | 5/22/2026 | None |
| TN | Wayne | Appointments only; appointments available for CRAs only once a week; expect delays | 3/6/2023 | None |
| WV | All Jurisdictions | Any records request must be submitted and returned via UPS mail; expect delays | 3/6/2023 | None |
| WY | Teton | Redaction of PII; any records for PII verification must be made to court clerks; 30 - 60 day TAT | 9/23/2022 | None |
Delays and Closures
Court, County, and Drug Testing Delays
We are closely monitoring nationation wide delays, closures, and access restrictions. In order to keep our clients up-to-date on delays and closures that may affect the turnaround time of background check reports, we update this page weekly with new information. Please note we cannot guarantee accuracy of the information provided.
