| STATE | JURISDICTION | DELAY INFORMATION | INITIAL DATE | ETA |
| AR | Arkansas, Crittenden, Randolph | Courts are short-staffed; longer TATs to be expected; no ETA for new hires. | 5/29/2025 | None |
| AR | Ouachita & Pike | Courts closed due to a hacking incident. | 6/5/25 | None |
| AR | Phillips | Extensive delays for file pulls on cases from 2010 or older. | 5/29/2025 | None |
| AZ | Coconino, Navajo, Yavapai | Court clerks are short-staffed; TATs could be up to 6-8 weeks. | 1/23/2025 | None |
| AZ | Maricopa | Limited case information is available on the PATs, specifically details regarding charges, offense levels, and sentences/dispositions. The court clerks are being consulted on the matter to help fill in information and restore the PAT, but delays should be expected until the issue has been resolved. | 1/23/2025 | None |
| CA | All Jurisdictions | Due to redaction of PII information and sentencing details, please expect delays if clerk assistance is required or if a court is entirely clerk searched. | 5/18/2023 | None |
| CA | Alpine/Mono/Plumas/Tehama, CA | Searches in Alpine, Mono, Plumas, and Tehama Counties are fully clerk-assisted, resulting in extended turnaround times due to limited clerk availability. Please anticipate delays. | 8/8/2025 | None |
| CA | Orange | Public access is offline due to scheduled maintenance. An ETA for restoration has not been provided, so delays are to be expected until access is restored. | 8/8/2025 | None |
| CA | Riverside | The court's PATs are currently experiencing intermittent outages. IT is actively investigating; however, no ETA for full restoration is available. Delays are to be expected. | 6/12/2025 | None |
| CA | Sacramento/Siskiyou/Solano | Personal identifiers have been removed from public access. Searches with no name matches are returned as clear quickly. Searches with name matches require clerk assistance, resulting in delays due to limited appointments, restricted file pulls, and clerk shortages. | 8/8/2025 | None |
| CA | Tuolumne | PATs are operational again; however, delays are still expected as clerks work through a backlog of orders. | 8/8/2025 | None |
| CT | All Jurisdictions | Clerks have enacted a 50 cases per day limit for confirming PII; please start expecting delays | 3/10/2023 | None |
| GA State / GCIC | ALL Jurisdictions | Baldwin PD is migrating to a new email system. Delays are to be expected. | 6/12/2025 | None |
| GA | Bibb | Two separate PATs must be searched, and limited time is allotted at each. Searches are clerk-assisted. | 5/30/2025 | None |
| GA | Gwinnett | 1-hour appointments; all case files must be requested for any records; please expect extensive delays | 5/11/2023 | None |
| GA | Hall | PAT no longer available; file pulls required for all possible records. Court runners are only allowed a limited amount of time with clerks and a limited amount of searches. | 10/26/2023 | None |
| GA | Richmond | Remote access has been removed by the court. Only three computers are available for researchers. Continue to expect delays. | 6/30/2023 | None |
| IL | St. Clair | New site no longer has DOBs. Clears are quick, but possible records require clerk-assistance to obtain additional identifiers. Expect TATs of up to two weeks | 6/20/2025 | None |
| KY | Franklin | A PAT is now available in Franklin; however, court staff are limiting use to 1 hour appointments per researcher per day. Extensive delays will continue to be expected. It is recommended to order KY statewide searches in the meantim | 6/12/2025 | None |
| KY | Graves | Only 1 PAT available and time is limited. Expect delays. | 2/1/2024 | None |
| ME | ALL | Staffing issues causing delays for hits; please expect delays; TAT 10 - 15 business days. | 2/1/2024 | None |
| MI | ALL | New expungment law in effect. This is creating delays for any searches in all counties as clerks need to comply with the new law BEFORE they can fulfill any search requests. This has created chaos as some courts are choosing not to fulfill any requests while others are keeping a 5-year scope to see if requests can be cleared; please expect extensive and long-lasting delays | 2/1/2024 | None |
| MI | Berrien | While the trial court continues its transition to a new system, Berrien County public access remains unavailable. The court has been unable to provide an ETA for restoration. Continued delays are to be expected. | 9/12/24 | None |
| MI | Missaukee | Court system for records has not been available to the clerks for several days; no ETA for restoration. | 12/12/2024 | None |
| MI | Ottawa | All orders in Ottawa, MI require clerk-assistance due to limited information available on the primary index. Clerks are allowing only 5 name searches per day to be submitted for review. Please expect a TAT of up to 4 weeks in this county. | 9/12/2024 | None |
| MI | Wexford | Court clerks are unable to access court records as a result of a cyberattack. Court IT has been working to regain access to the system; however, there is no ETA for restoration at this time. | 12/5/2024 |
None |
| MS | All Jurisdictions | Staffing issues causing delays; most courts do not have electronic access; average TAT 28 days+ | 2/1/2024 | None |
| MS | Desoto | New process for obtaining records at court. DOBs can be verified by clerks via mail only. Minimum 14 day TAT; please start expecting delays. | 2/1/2024 | None |
| MS | Holmes | Delays expected while court clerks work through a backlog of orders. | 5/30/2024 | 5/2/2024 |
| NH | ALL | Clerks are about a month behind on background checks due to staffing shortages, vacations, holidays, etc. Expect delays in all NH counties. | 2/1/2024 | None |
| NV | All Jurisdictions | Quest has lost state licensing for performing drug tests. Starting immediately Quest will no longer be offering drug test locations in Nevada | 4/13/2023 | None |
| NV | Lander, Mineral, Pershing | A digitization project for all records prior to 2019 is in progress. Any possible records located before 2019 which have not yet been scanned will remain on indefinite hold until they are digitized, as the clerks are unable to retrieve documents from the scanning project. | 9/26/2024 | None |
| NV | Clark | Archives cases will be delayed; expect delays. Current TAT is 15 business days | 8/19/2022 | None |
| NV | Douglas | Staffing shortages causing delays for hits. Results must be delivered via snail mail causing delays of 15-20 business days. | 2/1/2024 | None |
| NY | All Jurisdictions | NY state regulations no longer allow instant drug tests. All drug tests ordered/performed in NY need to be standard drug tests. | 2/1/2024 | None |
| OH | Licking | DOB information is temporarily unavailable in the Common Pleas Court records. Expect slightly longer TATs as we will need to call court clerks to attempt to obtain additional identifiers. | 7/17/2025 | None |
| TN | Bradley | Clerks work by appointment only. Appointments are available only 2 - 3 days week | 3/6/2023 | None |
| TN | Cocke | The General Sessions court was closed for renovations last week and scheduled to re-open on July 21. Court searches resumed on July 21, but slight delays are to be expected as they work through a backlog of orders. | 7/24/2025 | None |
| TN | Cumberland | Clerks work by appointment only. Appointments are available only 2 - 3 days week | 3/6/2023 | None |
| TN | Hickman | Appointments only; appointments available for CRAs only once a week; expect delays | 3/6/2023 | None |
| TN | Marion | Searches are completed by court clerks. The court is currently understaffed, so searches are taking longer than normal. Minor delays are to be expected. | 6/6/2024 | None |
| TN | Robertson | The index for the General Sessions Court in Robertson County, Tennessee, is presently inaccessible. Court officials have acknowledged the problem and are actively addressing it, although no projected timeline for resolution has been communicated. Delays are to be expected, and processing will begin immediately once system access is restored. | 7/31/2025 | None |
| TN | Rutherford | The Rutherford County court has implemented a policy to remove all personal identifiers from publicly accessible records. Court clerks are unable to provide any identifying information, and all case copies ordered will have personal identifiers redacted prior to release. The clerks have advised us that they are experiencing significant staffing shortages, which, combined with the system outage, has resulted in a substantial backlog of requests. As a result, the turnaround time for these requests may be extended by several weeks. | 7/24/2025 | None |
| TN | Wayne | Appointments only; appointments available for CRAs only once a week; expect delays | 3/6/2023 | None |
| WV | All Jurisdictions | Any records request must be submitted and returned via UPS mail; expect delays | 3/6/2023 | None |
| WY | Teton | Redaction of PII; any records for PII verification must be made to court clerks; 30 - 60 day TAT | 9/23/2022 | None |
Delays and Closures
Court, County, and Drug Testing Delays
We are closely monitoring nationation wide delays, closures, and access restrictions. In order to keep our clients up-to-date on delays and closures that may affect the turnaround time of background check reports, we update this page weekly with new information. Please note we cannot guarantee accuracy of the information provided.
