---
title: How to Dispute a Background Check [INFOGRAPHIC]
description: [INFOGRAPHIC] What do you do if something is wrong on a background check? In about 3 minutes, you can walk through the dispute process!
---

[Blog | Choice Screening | Background Screening ](https://www.choicescreening.com/blog)

# [How to Dispute a Background Check [INFOGRAPHIC]](https://www.choicescreening.com/blog/the-dispute-process-infographic)

 Written by [Celeste Ricco](https://www.choicescreening.com/blog/author/celeste-ricco) | Tuesday, 28 June 2016

When your applicant tells you something is wrong on their background report, what should you do?

Disputes typically occur during the [adverse action](https://www.choicescreening.com/background-screening-services/compliance-services/adverse-action) phase of background screening, although any time something is found to be incorrect, a dispute can be submitted.

The FCRA explicitly states the right of an applicant to dispute information on a background check that they identify as inaccurate (out of date, doesn’t belong to them, etc.). If your applicant says something is wrong, you can direct them to [submit a dispute online](https://www.choicescreening.com/dispute-background-report), call us (877-929-7878), or email us at [customerservice@choicescreening.com](mailto:customerservice@choicescreening.com).

The MOST IMPORTANT thing you should do is to let them submit a dispute – even if it didn’t impact your hiring decision or you think the report is correct. Let our researchers verify the information. 

 

## Check out this [infographic outlining the dispute process](https://www.choicescreening.com/hubfs/Infographic/Dispute_Process_Infographic_-_Choice_Screening.pdf) and rules to keep you complaint.

 

<https://www.choicescreening.com/hubfs/Dispute_Process_Infographic_-_Choice_Screening.pdf>

 

##### Do you have questions about adverse action or the dispute process?

[View full post](https://www.choicescreening.com/blog/the-dispute-process-infographic)

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